Diversified Technical Solutions, Inc. ("DTS," "we," "us," or "our") operates dtsdata.com. This Privacy Policy explains what information we collect through our website, how we use and protect it, when it may be shared, and the choices you have regarding your information.
We have written this policy to be clear and practical.
The Short Version
We collect information you choose to provide through our website, along with standard technical and usage information generated when people visit the site.
We use this information to respond to requests, provide information about our services, operate and secure our website, and better understand how the website is used.
We do not sell or rent your personal information. We share information only as reasonably necessary to operate our website, respond to your requests, provide our services, comply with legal obligations, or protect DTS and others.
Information You Give Us
Consultation and Contact Forms
When you request a consultation or contact us through the website, we may ask for information such as your name, company, work email address, phone number, the service you are interested in, and a brief description of what you need.
We use this information primarily to respond to your request, communicate with you about the services you asked about, and maintain appropriate business records.
If you become a DTS client, information you provide may become part of our client records and will be handled in accordance with our agreements with you and our applicable policies and procedures.
Report and Guide Downloads
When you request one of our free reports, guides, or other resources, we may ask for your name and business email address so we can provide the requested material.
By requesting a guide or report, you may also receive occasional informational and marketing emails from DTS containing helpful information about technology, cybersecurity, our services, or related topics.
You can unsubscribe from marketing emails at any time using the unsubscribe link provided in those messages.
Phone Calls
If you call DTS, we may maintain notes or other information about the conversation when reasonably necessary to respond to your request, provide follow-up assistance, or maintain appropriate business records.
Form Submissions
Website form submissions may be delivered to authorized DTS personnel through email or other systems used to process and respond to inquiries.
We do not sell information submitted through our website or provide it to third parties for their own marketing purposes.
Please Do Not Submit Sensitive Information
Our general website forms are not intended for transmitting sensitive or confidential information.
Please do not submit passwords, account credentials, Social Security numbers, financial account information, protected health information, payment card information, or other sensitive information through our general contact forms.
If sensitive information is required for DTS to provide services or support, we will provide an appropriate method for securely sharing that information.
Information Collected Automatically
Website Analytics
We may use third-party analytics services, such as Google Analytics, to help us understand how visitors find and use our website.
These services may use cookies or similar technologies to collect information such as pages visited, approximate geographic area, device and browser type, referring website, and interactions with the site.
Analytics information helps us understand how our website is being used and identify ways to improve it.
You can control or delete cookies through your browser settings. Disabling analytics cookies should not prevent you from using the primary functions of our website.
Hosting and Technical Information
Our website hosting and related service providers may automatically collect technical information such as IP addresses, browser types, device information, request logs, response times, and other information necessary to operate, maintain, troubleshoot, and secure the website.
Spam and Abuse Protection
Our website forms may use automated spam-prevention and security services that evaluate technical information and website interactions to help distinguish legitimate submissions from automated, fraudulent, or malicious activity.
How We Use Information
We may use information collected through our website to:
- Respond to inquiries and requests.
- Provide information about DTS services.
- Deliver reports, guides, or other resources you request.
- Send occasional informational and marketing communications when appropriate.
- Operate, maintain, troubleshoot, and improve our website.
- Protect our website, systems, clients, and business from security threats, fraud, or abuse.
- Maintain appropriate business records.
- Meet legal, regulatory, contractual, and professional obligations.
We do not sell or rent personal information.
We do not share personal information with third parties for their own independent marketing purposes.
Service Providers and Other Parties
We work with a limited number of service providers that help us operate our website and business. These may include website hosting and content delivery providers, email and form-delivery services, analytics providers, spam-prevention services, security providers, and other technology vendors.
These providers may process information on our behalf as necessary to provide their services. We select service providers that are expected to handle information appropriately and securely.
We may also disclose information when reasonably necessary to comply with applicable law, regulation, legal process, or governmental request; enforce our agreements or policies; investigate suspected fraud or security incidents; or protect the rights, property, safety, and security of DTS, our clients, or others.
Links to Other Websites
Our website may contain links to third-party websites and services, including our client portal, remote support tools, social media pages, online maps, vendors, and other resources.
Those websites and services are operated independently from DTS and may have their own privacy policies and practices.
This Privacy Policy applies only to information collected through dtsdata.com and does not govern third-party websites or services.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
This may include responding to inquiries, maintaining appropriate business records, meeting legal or contractual requirements, resolving disputes, protecting our systems and business, and providing services to clients.
Retention periods may vary depending on the type of information and how it is used.
If you become a DTS client, relevant information may become part of our client records and may be retained according to our agreements, policies, legal requirements, and legitimate business needs.
Information maintained by analytics and other service providers may be retained according to the settings DTS selects and the provider's applicable retention practices.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information you have submitted through this website.
We will respond to reasonable requests as appropriate and as required by applicable law. Certain information may need to be retained when required for legal, contractual, security, or legitimate business purposes.
You may unsubscribe from informational and marketing emails at any time using the unsubscribe link included in those messages.
You can also control or delete cookies through your browser settings.
To make a privacy-related request, contact DTS using the information below.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information submitted through our website.
These safeguards include encrypted connections to the website and limiting access to submitted information to personnel and service providers who have a legitimate need for it.
No method of electronic transmission, processing, or storage is completely secure, and we cannot guarantee absolute security. However, we take reasonable steps to protect the information entrusted to us.
Children
Our website and services are intended for businesses and organizations and are not directed to children under 18.
We do not knowingly collect personal information from children through this website.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or legal requirements.
When we make changes, we will update the effective date shown at the top of this policy. Material changes may also be noted on this page.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
Diversified Technical Solutions, Inc. (DTS)
Phone: (912) 588-1904
Email: privacy@dtsdata.com
Website: dtsdata.com
You may also contact us through the Contact page on our website.